Higher quality sales leads
More repeat business
Increased customer referrals

Build a Customer Journey that delivers amazing Customer Experiences.

Start your journey today
Growth Chart

“GROWING YOUR BUSINESS THROUGH GREAT CUSTOMER EXPERIENCES”

  • Flexible marketing consultant resource
  • Marketing strategy, content creation and campaign delivery
  • 17+ years marketing, sales and operations experience
  • Founder of successful Oracle CX/CRM system European reseller
  • Tailored consultancy packages and pricing

Services

Higher Quality Sales Leads

Higher quality sales leads and improved sales win rates through targeted lead generation and prospect nurture programmes.

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Engaging marketing campaigns

Develop your “expert” reputation and build longer sales relationships by delivering engaging content through traditional and digital marketing.

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CRM/CX system selection

Choose the best CRM/CX or marketing automation systems to fit your specific needs, and get the most ROI.

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Customer Journey Mapping

Proven to increase new and referral sales, create amazing customer experiences and improve the efficiency of your marketing, sales and customer care operations.

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New market entry

Successfully launch into national or international markets, through a targeted marketing strategy.

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Product launch

Generate quick demand for new products through direct, indirect or partner marketing activities, in national and international markets.

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Get social

Quickly make social media a useful part of your sales & marketing activity and learn how to operate and develop the skills within your team.

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Marketing skills training

Improve the capability of your in-house marketing resource to bring you more success and make them even more motivated.

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Insights

You need to invest more in your marketing. The ‘Why’ and the ‘How’.

Reading time: 8 minutes. How many of your sales team are hitting their targets? (The…

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Marketing automation software – Great, but it’s not a magic wand.

Reading time: 4 minutes. Marketing automation software has become increasingly popular, because organisations are starting…

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5 steps to build your marketing plan.

There’s more to a successful marketing plan than just writing content and posting it on…

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3 easy steps to owning the customer experience.

Reading time: 5 minutes Other people can harm your customer experience and harm your sales,…

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Marketing Nurture Campaigns – Fill your sales funnel with more high quality leads.

Reading time: 5 minutes. “57%—that’s how far the average B2B buyer is through the purchase…

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Step 1

Identify

the best target customers to generate both quick and large sales leads

Step 2

Create

a customer journey to promote your unique value proposition and enhance customer relationships

Step 3

Automate

processes with CRM/CX systems to accelerate sales and efficiencies

Step 4

Engage

nurture your customer with effective marketing campaigns

Step 5

Train

your staff to take over and grow your business

“CREATING GREAT CUSTOMER JOURNEYS TO GROW YOUR BUSINESS”

So what? Why is this different to all the other marketing consultants out there?

I’m offering you my 17+ years experience in marketing, business development and company start-up growth, to help get you more of the type of customers that will help your company grow.

And after a life changing event, I’ve chosen to focus on what I’m passionate about – helping companies get more great customers. Read my story here.
My story

Michael is one of the very few people who have the ability to deal with strategic thinking whilst delivering tactical results.  He always asks the right questions to make sure that everybody is making the right decisions. Michael is happy to question anyone top to bottom in a business and that is why he is so successful. When you are looking for results based marketing along with Strategic thinking, he is the right person.

Fred Wilkinson – CEO

Michael was always full of zeal and energy to get the job done, with a solid marketing plan, methodology and reasoning behind his motives. If that plan required questioning existing ways of doing things, or convincing (senior) management, I knew I could always rely on Michael to get the results that our channel required.

Adam Chapman – Director Global Marketing

Michael is a results oriented individual who shows great commitment, attention to detail and a real desire to get the job done. He has a clear understanding of Channels and knows how to market to them and through them. He can bridge the gap between marketing and the sales function to ensure a cohesive approach to market – I would not hesitate to recommend him.

Dale Peters – MD

Michael demonstrated excellent channel management skills. He can balance strategic and tactical demands well, and although his experience with me was primarily marketing focussed, he was clearly highly sales orientated in his activities.

Mark Whitby – Senior VP Consumer

Michael is a driven marketing professional who has a deep understanding of the channels to market and has a successful record of developing and executing both strategic and tactical marketing programs and initiatives.

James Moon – Commercial Director

Michael is a highly dedicated and diligent marketing professional. He is extremely personable, articulate and a good communicator. He has a good head for strategy and is able to develop plans to address objectives. He is a good team player and a leader. I enjoyed working with him.

Sanjay Kumar – Director Product Marketing
Address

Robin Lane, Clevedon, BS21 7ET, UK

Phone

+44(0)7816787293